TG Logistics Privacy Policy
TG Logistics Pty Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring compliance with the Privacy Act 1988 and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We collect personal information necessary to provide our logistics and transportation services. This may include:
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Name, address, and contact details (phone number, email address);
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Payment and billing information;
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Business details (if applicable);
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Vehicle tracking and delivery data;
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Any other information relevant to our services or required by law.
We collect this information through our website, emails, phone calls, forms, and in-person interactions.
2. Use of Personal Information
We use your personal information for the following purposes:
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Providing logistics, transport, and delivery services;
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Managing accounts, invoicing, and payments;
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Communicating with customers, suppliers, and partners;
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Ensuring security and compliance with legal obligations;
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Improving our services and customer experience.
3. Disclosure of Personal Information
We may share your personal information with:
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Third-party service providers (e.g., couriers, IT service providers);
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Business partners, suppliers, and subcontractors;
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Regulatory and law enforcement authorities, when required by law;
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Any other third party with your consent.
We do not sell, rent, or trade your personal information.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures include:
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Secure data storage and encryption;
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Restricted access to personal information;
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Regular security updates and audits.
Despite our best efforts, no data transmission over the internet is completely secure. If you suspect any unauthorised access or breach, please contact us immediately.
5. Access and Correction
You have the right to:
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Request access to the personal information we hold about you;
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Request corrections if your information is inaccurate, outdated, or incomplete.
To make a request, please contact us using the details provided below.
6. Cookies and Website Data
Our website may use cookies and tracking technologies to improve user experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
9. Contact Us
For any privacy-related inquiries, requests, or complaints, please contact us at:
TG Logistics Pty Ltd
1/747 Lytton Road, MURRARIE QLD 4172
hello@tg-logistics.com.au
1800 879 001
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
By using our services, you agree to the terms of this Privacy Policy.